The Pipeline Passport
Client
The Pipeline Project — a year-round workforce initiative connecting K–12 schools, resorts, and industry partners across the ski industry.
The Challenge
The ski industry faces real workforce shortages, while most students and educators have never been shown the careers that keep a mountain running — lift operations, snowmaking, grooming, and more. The Pipeline Project bridges that gap through school programs, resort partnerships, and career-exploration events, but the training and on-the-job progress that came out of those programs lived in scattered spreadsheets, paper checklists, and mentor memory. Nothing followed the student from the classroom to their first day on the mountain, and no one had a shared view of who was ready for what.
What We Built
The Pipeline Passport: one platform, two connected tools built around a single skills record that follows each person from first exposure through certification. A Pipeline-run student program handles classroom instruction, on-the-job training, and the 1–4 skill scale used by school coordinators and instructors. A resort-operated workforce tracker lets 18+ employees log their own work in the field and mentors sign off on the spot. Role-based access for Pipeline admins, school coordinators, resort mentors, and participants keeps each group focused on what they own, while every skill, hour, and sign-off rolls up into one passport shared across schools and resorts.
- One shared record from a student's first classroom hour through workforce certification
- Resort mentors log and sign off in the field instead of on paper
- School coordinators see live student progress across cohorts
- Pipeline admins get a real-time view of the workforce pipeline across every partner school and resort
